Unit 513: Continuous Improvement in Adult Care

LO1 Understand continuous quality improvement in adult social care.

1.1 Q1. Explain how to use continuous quality improvement tools and techniques to meet regulatory and best practice guidance requirements.

In the present scenario, moral dilemmas play a very important role in the growth and development of an individual. In simpler terms, it is defined as a situation in which individuals make morally right decisions and it results in wrong outcomes. On the other side, it can be stated that sometimes people make morally wrong decisions and produce the most favorable outcomes. Furthermore, it can be better understood by the example of the shipwreck, in which the captain of the ship experienced a situation where he was required to decide whether he should throw a weak passenger or let all the people drown. The present research depicts the nature of moral dilemmas along with the strengths and limitations of different moral theories.

1.2 Q2. Evaluate the potential signs or indicators of poor practices.

1.3 Q3. Describe how quality assurance practices inform quality improvement activities.

1.4 Q4. Explain how governance, audit processes, and compliance activities can support person-centred, outcome-based practices.

LO2 Be able to lead practice in listening and responding to comments and complaints.

2.1 Q5. Monitor and evaluate progress towards the achievement of positive outcomes and the implementation of person-centred practice.

2.2 Q6. Create opportunities for individuals and others to provide feedback on their experiences of the service.

2.3 Q7. Listen, respond to, and use the views of individuals and others.

2.4 Q8. Use evidence-based research to identify best practices in outcomes-based and person-centred practice.

2.5 Q9. Identify areas where digital technology could improve or enhance outcomes-based person-centred practice.

2.6 Q10. Identify and act on lessons learned from incidents and events.

2.7 Q11. Review the extent to which systems, processes, and practices facilitate positive outcomes for individuals.

2.8 Q12. Plan for and lead the implementation of improvements to systems, processes, and practices.

LO3 Be able to lead a culture that supports innovation and change to improve outcomes for individuals.

3.1 Q13. Evaluate the achievement of person-centred outcomes to identify where improvements could be made.

3.2 Q14. Work with others to identify opportunities for service improvement through transformation and innovation.

3.3 Q15. Recognize and utilize the expertise of others when driving innovation, improvement, and change.

LO4 Understand how to implement effective change.

4.1 Q16. Analyze the processes and models of best practice in change management.

4.2 Q17. Evaluate the tools available and the skills needed to inspire change, development, and innovation across the service.

4.3 Q18. Evaluate the range of external drivers for change and how these impact the service.

4.4 Q19. Evaluate the success factors and barriers to implementing effective change.